Grievance & Support
Version 2026-10-18.1 · Effective 2026-10-18. Read these terms with your approved plan and project scope. Mandatory statutory rights remain protected.
Contact
Designated grievance/escalation contact: Justice Hand Law Firm. Send requests to info@fineshape.in, addressed to the FSW grievance contact. This does not establish a lawyer-client relationship or advertise legal advice to programme users. Fine Shape Works remains the programme operator.
What to include
Provide your account/Partner ID, invoice or payment reference, a short description and relevant non-sensitive evidence. Do not email passwords, OTPs, full bank statements or unnecessary identity documents. A private verification channel is available for necessary partner records.
Resolution and legal rights
FSW records the request, reviews relevant evidence and communicates the response and next steps. Statutory timelines and escalation rights apply wherever applicable. Competent courts in Delhi, including Karkardooma Courts where jurisdiction exists, apply subject to mandatory statutory forums; no lawful remedy is waived.